Privacy Policy
Mobari Rift respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This policy applies to personal information collected through the website, reservation systems, and in-person interactions at the venue. It does not apply to third-party websites linked from our site. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect personal information that is reasonably necessary for our business functions, including information you provide directly and information collected automatically.
- Contact details: name, email address, phone number, postal address.
- Reservation details: date, time, party size, special requests, dietary requirements.
- Event details: attendance at poker nights or private events, preferences.
- Technical data: IP address, browser type, device information, pages visited, and cookies.
- Communication records: emails, phone calls, and messages you send to us.
No financial information is collected because no monetary gambling occurs. Age verification data (18+) may be collected for entry to poker nights.
How We Use Your Information
We use your personal information to provide and improve our services, manage reservations, and communicate with you about your visits and events.
- To process and confirm dining reservations and private event bookings.
- To manage attendance at offline poker nights and card lounge sessions.
- To respond to inquiries and provide customer support.
- To send you information about upcoming events, promotions, and news (with your consent where required).
- To improve our website and services through analytics.
- To comply with legal obligations, including age verification and record-keeping.
We do not use personal information for direct marketing without consent. We do not sell personal information to third parties.
Disclosure of Personal Information
We may disclose your personal information to trusted third parties who assist us in operating our website, managing reservations, and providing services.
- IT and hosting providers that store data securely.
- Reservation and booking platforms used to manage table bookings.
- Email and communication service providers.
- Analytics providers (e.g., Google Analytics) that help us understand website usage.
- Professional advisers such as lawyers and accountants, where necessary.
- Government or law enforcement agencies if required by law.
All third parties are contractually obligated to protect personal information. We do not disclose personal information to overseas recipients unless required for service delivery and with appropriate safeguards.
Data Security and Retention
Security Measures
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
- Use of secure servers and encryption for data transmission.
- Restricted access to personal information to authorized staff only.
- Regular review of security practices.
- Secure disposal of information when no longer needed.
No system is 100% secure; we cannot guarantee absolute security.
Retention Period
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Reservation records are typically kept for 12 months after the visit.
- Event attendance records may be kept for up to 3 years for legal and safety purposes.
- Marketing consent records are kept until consent is withdrawn.
Retention periods may vary based on legal requirements.
Your Rights and Choices
You have the right to request access to the personal information we hold about you, to ask for corrections, and in some circumstances to request deletion.
- You may request access by contacting us using the details below.
- We will respond to access requests within a reasonable timeframe, usually within 30 days.
- You may ask us to correct inaccurate or incomplete information.
- You may request deletion of your personal information, subject to legal retention obligations.
- You may withdraw consent for marketing communications at any time.
Contact email: [email protected] · Contact phone: +61 488 293 417
Cookies and Analytics
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content.
- Essential cookies are required for basic site functionality.
- Analytics cookies help us measure and improve performance.
- You can control cookies through your browser settings.
- For detailed information, please refer to our Cookie Policy.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page with a new effective date.
We encourage you to review this policy periodically. Material changes will be highlighted on the website where appropriate.
Current effective date:
Contact Us
If you have any questions, concerns, or complaints about this privacy policy or our handling of your personal information, please contact us using the details below.
We will endeavor to respond to all privacy inquiries within 30 days.